Got Charity Bookkeeping or Tax Questions? We Have the Answers.

Charity Bookkeeping Frequently Asked Questions

Charity Accounting FAQs

Do you do year-end tax filings for charities, i.e., filing the T3010?

Yes! We handle the full T3010 Registered Charity Information Return as part of our charity accounting services. This includes:
Accurate financial reporting – We ensure your charity’s revenue, expenses, and activities align with CRA requirements.
Compliance review – We verify that your organization meets disbursement quotas and other regulatory obligations.
Timely submission – We prepare and file your T3010 before the deadline to maintain your charitable status.

Which bookkeeping software do you use?

Our bookkeepers work with the accounting platforms Canadian charities most commonly use. Our preferred programs are:
QuickBooks Online – Flexible cloud accounting; class and location tracking help separate grants, programs and restricted funds.
Xero – A user-friendly cloud platform with strong automation and customizable reporting for growing organizations.
Wave – A free, simple option for small charities with straightforward accounting needs.

Do you provide audited financial statements?

While we are not a CPA firm and therefore do not conduct audits ourselves, we play a crucial supporting role in your financial review process by:
Preparing audit-ready financials – We ensure your books are accurate, reconciled, and organized to meet auditor requirements.
Serving as a liaison – We collaborate directly with your auditors, providing all necessary documentation and answering questions to streamline the process.
Expert referrals – We’re happy to connect you with trusted, competitively priced CPA firms that specialize in charity audits—saving you time finding the right auditor.

Is B.I.G. Charity Accounting Firm regulated by CPA Ontario, CPA Alberta, CPA BC or similar bodies?

No, as we are not a CPA firm, we are not regulated by provincial accounting bodies like CPA Ontario, CPA Alberta, or CPA BC. However, we take accuracy, compliance, and ethical standards seriously by:
Maintaining rigorous internal processes – Our team follows best practices in charity accounting and stays updated on CRA charity regulations.
Partnering with trusted CPAs – We collaborate closely with licensed CPA firms (who are regulated) for audits, reviews, and services requiring formal oversight.
Ensuring seamless handoffs – If your charity needs regulated services, we’ll connect you with our network of reputable, competitively priced CPA partners.

What are some financial compliance measures we should have in place as a Canadian charity?

Canadian registered charities should, at minimum, monitor these areas of compliance:
File the T3010 within six months of your fiscal year-end;
Meet your disbursement quota;
Keep adequate books and records at an address in Canada;
Issue official donation receipts that meet CRA requirements;
Follow CRA rules on fundraising and on paying directors; and
Meet CRA requirements when working with organizations that are not qualified donees — accountability requirements for qualifying disbursements to grantee organizations, and direction-and-control requirements where an intermediary carries out the charity's own activities.

What is Your Fulfillment, Cancellation and Refund Policy?

We strive for transparency and fairness in all our engagements. Here’s how our policy works:
You may cancel your monthly service at any time by providing 30 days’ written notice.
During this 30-day period, we’ll complete any pending work and assist with transitioning your records.
No refunds are issued for services already rendered (e.g., completed bookkeeping, filings, or reports).
If you prepaid for a future period, we’ll prorate and refund any unused portion (minus transaction fees).

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